:root{--ccbot-primary:#5B6FA6;--ccbot-secondary:#F0F4FF;--ccbot-btn-hover-bg:#3d5080;--ccbot-btn-hover-text:#ffffff;--ccbot-max-height:70vh;--ccbot-radius:16px;--ccbot-shadow:0 8px 32px rgba(0,0,0,.18);--ccbot-font:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;--ccbot-anim:.25s ease;--ccbot-z:99999}.ccbot-widget{position:fixed;z-index:var(--ccbot-z);font-family:var(--ccbot-font);font-size:14px;line-height:1.5}.ccbot-bottom-right{bottom:24px;right:24px}.ccbot-bottom-left{bottom:24px;left:24px}.ccbot-trigger{width:60px;height:60px;border-radius:50%;background:var(--ccbot-primary);color:#fff;border:none;cursor:pointer;box-shadow:var(--ccbot-shadow);display:flex;align-items:center;justify-content:center;font-size:24px;transition:transform var(--ccbot-anim),box-shadow var(--ccbot-anim);position:relative}.ccbot-trigger:hover{transform:scale(1.08);box-shadow:0 12px 36px rgb(0 0 0 / .25)}.ccbot-trigger:active{transform:scale(.96)}.ccbot-notification-dot{position:absolute;top:4px;right:4px;width:12px;height:12px;background:#e74c3c;border-radius:50%;border:2px solid #fff;animation:ccbot-pulse 2s infinite}.ccbot-notification-dot.hidden{display:none}@keyframes ccbot-pulse{0%,100%{transform:scale(1);opacity:1}50%{transform:scale(1.2);opacity:.7}}.ccbot-panel{position:fixed;width:360px;max-height:min(var(--ccbot-max-height), calc(100vh - 108px));background:#fff;border-radius:var(--ccbot-radius);box-shadow:var(--ccbot-shadow);display:flex;flex-direction:column;overflow:hidden;transform-origin:bottom center;animation:ccbot-slideIn var(--ccbot-anim) forwards;bottom:96px}.ccbot-bottom-right .ccbot-panel{right:24px}.ccbot-bottom-left .ccbot-panel{left:24px}@media (max-width:768px){.ccbot-panel{max-height:min(var(--ccbot-max-height-mobile, var(--ccbot-max-height)), calc(100dvh - 108px - env(safe-area-inset-top, 0px)))}.ccbot-widget{z-index:2147483647}}.ccbot-panel[hidden]{display:none}@keyframes ccbot-slideIn{from{opacity:0;transform:translateY(16px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.ccbot-header{display:flex;align-items:center;gap:10px;padding:12px 16px;color:#fff;flex-shrink:0}.ccbot-header-avatar{width:38px;height:38px;border-radius:50%;background:rgb(255 255 255 / .25);display:flex;align-items:center;justify-content:center;font-size:18px;overflow:hidden;flex-shrink:0}.ccbot-avatar-img{width:100%;height:100%;object-fit:cover}.ccbot-avatar-icon{font-size:18px}.ccbot-header-info{flex:1}.ccbot-header-info strong{display:block;font-size:15px}.ccbot-header-info small{font-size:11px;opacity:.85}.ccbot-header-reset,.ccbot-header-close{background:none;border:none;color:#fff;cursor:pointer;opacity:.8;font-size:16px;padding:4px 6px;border-radius:4px;transition:opacity var(--ccbot-anim),background var(--ccbot-anim)}.ccbot-header-reset:hover,.ccbot-header-close:hover{opacity:1;background:rgb(255 255 255 / .15)}.ccbot-privacy{padding:16px;background:#fffbea;border-bottom:1px solid #f0e060;flex-shrink:0}.ccbot-privacy p{margin:0 0 10px;font-size:12px;color:#555}.ccbot-privacy[hidden]{display:none}.ccbot-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.ccbot-messages::-webkit-scrollbar{width:4px}.ccbot-messages::-webkit-scrollbar-thumb{background:#ddd;border-radius:2px}.ccbot-msg{display:flex;gap:8px;max-width:88%;animation:ccbot-fadeIn .2s ease}@keyframes ccbot-fadeIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.ccbot-msg-bot{align-self:flex-start}.ccbot-msg-user{align-self:flex-end;flex-direction:row-reverse}.ccbot-msg-avatar-sm{width:28px;height:28px;border-radius:50%;background:var(--ccbot-primary);color:#fff;font-size:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}.ccbot-msg-avatar-wrap{width:28px;height:28px;flex-shrink:0;margin-top:2px}.ccbot-msg-avatar-img{width:28px;height:28px;border-radius:50%;object-fit:cover;display:block}.ccbot-bubble{padding:10px 14px;border-radius:14px;line-height:1.55;word-break:break-word}.ccbot-msg-bot .ccbot-bubble{background:var(--ccbot-secondary);color:#222;border-bottom-left-radius:4px}.ccbot-msg-user .ccbot-bubble{background:var(--ccbot-primary);color:#fff;border-bottom-right-radius:4px}.ccbot-bubble a{color:inherit;text-decoration:underline}.ccbot-msg-user .ccbot-bubble a{color:rgb(255 255 255 / .9)}.ccbot-typing .ccbot-bubble{display:flex;gap:4px;align-items:center;padding:12px 14px}.ccbot-dot{width:7px;height:7px;background:#999;border-radius:50%;animation:ccbot-bounce .9s infinite}.ccbot-dot:nth-child(2){animation-delay:.15s}.ccbot-dot:nth-child(3){animation-delay:.30s}@keyframes ccbot-bounce{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}.ccbot-suggestions{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px;border-top:1px solid #f0f0f0;flex-shrink:0}.ccbot-suggestions[hidden]{display:none}.ccbot-suggestion-btn{padding:5px 12px;border:1px solid var(--ccbot-primary);border-radius:20px;background:#fff;color:var(--ccbot-primary);cursor:pointer;font-size:12px;transition:all var(--ccbot-anim);white-space:nowrap}.ccbot-suggestion-btn:hover{background:var(--ccbot-btn-hover-bg);border-color:var(--ccbot-btn-hover-bg);color:var(--ccbot-btn-hover-text)}.ccbot-input-area{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #f0f0f0;flex-shrink:0;align-items:flex-end}.ccbot-input{flex:1;border:1px solid #ddd;border-radius:10px;padding:9px 12px;font-family:var(--ccbot-font);font-size:13px;resize:none;outline:none;max-height:100px;transition:border-color var(--ccbot-anim);line-height:1.4}.ccbot-input:focus{border-color:var(--ccbot-primary)}.ccbot-send-btn{width:38px;height:38px;border-radius:50%;background:var(--ccbot-primary);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background var(--ccbot-anim),transform var(--ccbot-anim);flex-shrink:0}.ccbot-send-btn:hover{filter:brightness(1.1)}.ccbot-send-btn:active{transform:scale(.93)}.ccbot-send-btn:disabled{opacity:.5;cursor:not-allowed}.ccbot-footer-note{text-align:center;font-size:10px;color:#bbb;padding:4px 0 8px}.ccbot-footer-note a{color:#bbb}.ccbot-btn-primary{padding:8px 18px;background:var(--ccbot-primary);color:#fff;border:none;border-radius:8px;cursor:pointer;font-size:13px;transition:filter var(--ccbot-anim)}.ccbot-btn-primary:hover{filter:brightness(1.1)}@media (max-width:420px){.ccbot-panel{width:calc(100vw - 32px);left:16px!important;right:16px!important}.ccbot-bottom-right{right:12px;bottom:16px}.ccbot-bottom-left{left:12px;bottom:16px}}.ccbot-history-hint{text-align:center;font-size:11px;color:#bbb;padding:4px 0 8px;font-style:italic}.ccbot-greeting-popup{position:fixed;bottom:96px;width:280px;background:#fff;border-radius:14px;box-shadow:var(--ccbot-shadow);padding:14px 16px 12px;animation:ccbot-slideIn var(--ccbot-anim) forwards;z-index:var(--ccbot-z)}.ccbot-bottom-right .ccbot-greeting-popup{right:24px}.ccbot-bottom-left .ccbot-greeting-popup{left:24px}.ccbot-greeting-popup[hidden]{display:none}.ccbot-greeting-popup::after{content:'';position:absolute;bottom:-8px;width:16px;height:16px;background:#fff;transform:rotate(45deg);box-shadow:3px 3px 6px rgb(0 0 0 / .08)}.ccbot-bottom-right .ccbot-greeting-popup::after{right:28px}.ccbot-bottom-left .ccbot-greeting-popup::after{left:28px}.ccbot-greeting-close{position:absolute;top:8px;right:10px;background:none;border:none;color:#aaa;cursor:pointer;font-size:13px;line-height:1;padding:2px 4px}.ccbot-greeting-close:hover{color:#555}.ccbot-greeting-popup p{margin:0 20px 10px 0;font-size:13px;line-height:1.5;color:#333}.ccbot-greeting-cta{display:block;width:100%;padding:8px 0;background:var(--ccbot-primary);color:#fff;border:none;border-radius:8px;cursor:pointer;font-size:13px;font-weight:600;transition:filter var(--ccbot-anim)}.ccbot-greeting-cta:hover{filter:brightness(1.1)}.ccbot-trigger-icon i,.ccbot-trigger-close i{font-size:22px;line-height:1}@media (max-width:420px){.ccbot-greeting-popup{width:calc(100vw - 48px)}.ccbot-bottom-right .ccbot-greeting-popup{right:12px}.ccbot-bottom-left .ccbot-greeting-popup{left:12px}}.ccbot-nl-form{background:var(--ccbot-secondary,#F0F4FF);border-radius:12px 12px 12px 2px;padding:14px 16px;margin:4px 0 4px 36px;max-width:88%}.ccbot-nl-title{font-weight:600;margin:0 0 10px;font-size:14px;color:#1d2327}.ccbot-nl-row{display:flex;gap:8px;margin-bottom:8px}.ccbot-nl-input{width:100%;padding:8px 10px;border:1px solid #d0d5e8;border-radius:6px;font-size:13px;font-family:inherit;background:#fff;box-sizing:border-box;transition:border-color .15s}.ccbot-nl-input:focus{outline:none;border-color:var(--ccbot-primary,#5B6FA6)}.ccbot-nl-submit{width:100%;margin-top:8px;padding:9px;background:var(--ccbot-primary,#5B6FA6);color:#fff;border:none;border-radius:6px;font-size:13px;font-weight:600;cursor:pointer;transition:opacity .15s}.ccbot-nl-submit:hover{opacity:.88}.ccbot-nl-submit:disabled{opacity:.6;cursor:not-allowed}.ccbot-nl-status{font-size:12px;margin:6px 0 0;min-height:16px;color:#2d6a2d}.ccbot-nl-status.error{color:#c0392b}.ccbot-nl-inline-btn-wrap{text-align:center;margin:10px 0 4px}.ccbot-nl-inline-btn{display:inline-block;background:var(--ccbot-primary,#5B6FA6);color:#fff;border:none;border-radius:20px;padding:8px 20px;font-size:13px;font-weight:600;cursor:pointer;transition:opacity .15s,transform .1s;font-family:inherit}.ccbot-nl-inline-btn:hover{opacity:.88;transform:translateY(-1px)}